If you are not completely satisfied with your leather item, simply contact me first and return the unused product(s) in its original unbroken packaging with all enclosed documents within 14 days of receipt for a refund.
The packaging cannot be broken or in any other way damaged – neither can the product. Otherwise it will not be possible to obtain a refund.
Shipping & handling charges are not refundable, only the item costs will be refunded. Package the items carefully, you are responsible for the goods and all shipping costs back to me.
IMPORTANT NOTE: personalized and customized products are non-refundable.